SPA ETIQUETTE and "GOOD TO KNOW"

Learn more about:

  • Book treatments
    To ensure the availability of your desired treatment, we recommend that you make your booking with our spa reception before your arrival. You will receive your appointment confirmation directly upon arrival at our hotel.
  • Take your time
    For us to tailor our preparation to your specific treatment needs, and for you to be able to enjoy your full treatment time, we kindly ask you to report to our spa reception approx. 5 minutes before the start of your treatment. Out of respect for the following guests, we ask for your understanding that if you are late, this will be reduced from the treatment time.
  • Clothing
    We kindly ask you to come to your treatment in a bathrobe. For your privacy, we offer a disposable slip for every treatment and work with a variety of covering techniques.
  • Your preferences
    We aim to tailor every treatment to your individual wishes. Therefore, we will ask you before the treatment what is particularly important to you. Competent advice is an integral part of the treatment and is a fundamental part of our service.
  • Cancellations
    Please cancel your appointment at least 24 hours before your scheduled treatment. If you cancel later, we unfortunately will have to charge you the full price.
  • Opening times
    - Treatment area from 09:30 to 18:00
    - Fitness at all times
    - Sauna from 10:00 to 22:00
    - Pool from 07:00 to 20:00
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